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Times demand a first-“rate” approach to affordability

Learn how the right tools can enable more rate options, helping utilities control costs and customers afford their bills.

There are two sides to every story. Two sides to every coin. And two ways to look at our industry: one way focused on complex regulatory frameworks and highly engineered infrastructure systems, and the other way on the people who flip on the lights and heat their homes with increasingly hard-to-afford services.

The first is stressed due to increasing risks and mounting costs of natural disasters alongside regulatory requirements for reliability and resiliency. Additional challenges include industry mandates to decarbonize while facing rapidly growing energy demands from data centers and reshoring manufacturing that require additional capacity and more flexible assets.